Nursing CPD Institute

The new Aged Care Quality Standards – focus on meeting the needs of CALD consumers

CPD Hours: 1
Current as at 23 September 2021
In this webinar, we will be discussing the CALD aged care client and how the new Aged Care Quality Standards can be considered in meeting the needs of consumers/residents from culturally and linguistically diverse backgrounds (CALD).

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“Examine the meaning of ‘dignity and choice’ for multicultural consumers”

Course Content

According to the Australian Insitute of Health and Welfare, in 2016, there were 3.7 million Australians aged 65 and over. Of this number, 1 in 3 were born in a non-English speaking country.

It is well documented that culturally and linguistically diverse (CALD) older people experience a number of cultural barriers that prevent them from accessing and effectively using aged care services.

With the introduction of the new Aged Care Quality Standards, there is a focus on inclusivity and recognising the priority of consumer dignity and choice.

In this webinar, we will be discussing the CALD aged care client and how the new Aged Care Quality Standards can be considered in meeting the needs of consumers/residents from CALD backgrounds.

Learning Outcomes

In this session you will:

  • Gain an understanding of what the new Aged Care Quality Framework means for CALD consumers
  • Recognise inclusion and respectful practices within cultural diversity
  • Explore/Examine the meaning of ‘dignity and choice’ for multicultural consumers
  • Review current practices/communication for CALD residents to ensure they’re in keeping with the new Standards
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