Presenter Amanda Bowden, PICAC Project Officer
Amanda has a PhD in Cultural Anthropology (the study of human cultures) and has worked in various roles towards addressing inequalities that indigenous peoples, as well as asylum seekers and other people from culturally and linguistically diverse (CALD) backgrounds, may experience.
Amanda’s current role with Diversicare/ PICAC (Partners in Culturally Appropriate Care) means she can share her fascination with the multiple realities we humans create, through cultural competence training, as well as working with communities to improve access to aged care services in Brisbane for people from CALD backgrounds.
This webinar explains some of the barriers to access and engagement with health care services experienced by people from migrant and refugee backgrounds. It outlines the context of refugee health during settlement in Australia and some issues of particular concern.
Three main problems affecting access and engagement are explored. These are unfamiliar environment, inadequate health information sharing, and trust and privacy. These issues are illustrated by including observations and comments by people from refugee backgrounds. Strategies are suggested to help reduce barriers of language, culture, unfamiliar health system and to develop trust between the health care worker and patient.
In this session, you will: